Cuisine
American, Sandwiches & Subs, Sweets and Ice Cream, VegetarianDining Options
Carry-Out, Kid Friendly, Lite Fare, Open Year RoundMeal Types
Breakfast, Lunch, Lite Fare, Dinner, DessertRecent Reviews
Panera Bread
Ava Arnold : 1 on 8/4/2025 7:11 pm
I have never been more disappointed in Panera Bread than I was with my most recent order. I decided to treat myself to one of my longtime favorites, the mac and cheese, but what I received was absolutely unacceptable. When I opened my order, I was shocked at how poor the quality was. Instead of the creamy, rich, cheesy mac and cheese that Panera is known for, I was served a bowl of runny, watered-down pasta that was completely unappetizing.
The texture was all wrong. It was thin and soupy, almost like it had been mixed with water instead of cheese sauce. There was no flavor—none of the comforting, savory, cheesy taste that makes this dish worth ordering in the first place. It was bland, sloppy, and honestly felt like someone didn’t care enough to prepare it correctly. For the price Panera charges, this level of carelessness is simply unacceptable.
What’s even worse is that I’ve been a loyal Panera customer for years, so I know what this dish is supposed to taste like. I’ve had it countless times before, and this was not even close. It’s frustrating to pay for food that is supposed to be a higher quality option, only to receive something that feels rushed and completely disregards the standards that Panera advertises.
This isn’t just a minor issue—it’s a reflection of the management and kitchen standards at this location. If food this poorly prepared is being served, then there is a serious quality control problem. It’s not right for paying customers to receive something so unappetizing, and it’s clear that no one double-checked this order before it was handed to me.
I am extremely dissatisfied and honestly disgusted with how bad this experience was. It has completely shaken my trust in Panera. If this is the level of care and quality that’s going to be allowed, then I don’t see myself returning anytime soon. Panera needs to take accountability, improve their kitchen standards, and make sure customers are actually getting what they’re paying for. Until then, I will be warning others about my experience and taking my business elsewhere.
The texture was all wrong. It was thin and soupy, almost like it had been mixed with water instead of cheese sauce. There was no flavor—none of the comforting, savory, cheesy taste that makes this dish worth ordering in the first place. It was bland, sloppy, and honestly felt like someone didn’t care enough to prepare it correctly. For the price Panera charges, this level of carelessness is simply unacceptable.
What’s even worse is that I’ve been a loyal Panera customer for years, so I know what this dish is supposed to taste like. I’ve had it countless times before, and this was not even close. It’s frustrating to pay for food that is supposed to be a higher quality option, only to receive something that feels rushed and completely disregards the standards that Panera advertises.
This isn’t just a minor issue—it’s a reflection of the management and kitchen standards at this location. If food this poorly prepared is being served, then there is a serious quality control problem. It’s not right for paying customers to receive something so unappetizing, and it’s clear that no one double-checked this order before it was handed to me.
I am extremely dissatisfied and honestly disgusted with how bad this experience was. It has completely shaken my trust in Panera. If this is the level of care and quality that’s going to be allowed, then I don’t see myself returning anytime soon. Panera needs to take accountability, improve their kitchen standards, and make sure customers are actually getting what they’re paying for. Until then, I will be warning others about my experience and taking my business elsewhere.
Ava Arnold
1754334670
1
5
Panera Bread
Jennifer Schmidt : 3 on 6/1/2025 9:56 pm
I like Panera Bread, usually I don't have an issue. Today, I placed orders online & found that they didn't have everything in them. 2/3 salads ordered were missing salad dressing, the salads were not filled to the Panera Bread standard, and how the sandwiches were made left something to be desired. I hope to have a better experience going forward.
Jennifer Schmidt
1748814987
3
5
Panera Bread
Taras Polishchuk : 2 on 7/31/2025 5:40 pm
I love Panera’s soup — it’s warm, tasty, and perfect for pickup. But here’s the thing: if you're offering soup to-go, please remember to include a spoon. It’s kind of the whole point. I drove 10 minutes to pick up my order, got back home all ready to dig in… and nope. No spoon. Not fun eating Chicken Noodle with a fork or sipping from the bowl like it’s a cup of tea.
Taras Polishchuk
1753983658
2
5
Panera Bread
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